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ICY BOX

IB-DK2102-C
USB Type-C™ DockingStation with a triple video output


Features

• Premium aluminium enclosure
• Three video interfaces (HDMI®, Mini DP™ and VGA)
• Supports 4k@30 Hz resolution (single mode, HDMI® or mini DP™)
• Dual monitor function - connect two extended monitors at the same time (only Windows®)
• Three USB 3.0 Type-A interfaces, data transfer rate up to 5 Gbit/s
• One Type-C™ charge port for Power Delivery 3.0 up to 100 W (20 V@5 A)
• SD and microSD (UHS-I) card reader for most common card specifications
• 3.5 mm stereo combo jack (microphone in / audio out)
• Gigabit LAN RJ45 interface supports 10/100/1000 Mbit/s bandwidth


KEY FEATURES


TECHNICAL DATA


DOWNLOAD / FAQ / SUPPORT














Features
IB-DK2102-C

USB Type-C™ DockingStation with a triple video output

USB Type-C™ to host computer - integrated cable 15 cm

3x USB 3.0 Type-A - up to 5 Gbit/s

SD and microSD card reader for most common card specifications

1x Gigabit LAN RJ45 interface

1x High Speed HDMI®, Mini DisplayPort™, 1x VGA, 1x stereo combo

1x Type-C™ charging port for Power Delivery 3.0












Connection desires

Notebooks and other mobile computers are getting ever smaller but this comes at the expense of connectivity. The DockingStation IB-DK2102-C can permanently alleviate the lack of connection. 3x USB 3.0, 1x Gigabit LAN, 1x DisplayPort™, 1x HDMI®,1x VGA, 1x USB Type-C™ PD 2.0, 1x SD & microSD card reader and a headphone combo jack are provided.








Totally visual

Three different video interfaces are available, where two monitors can be operated at the same time. They enables you to connect a Mini DP and HDMI® or Mini DP and VGA device simultaneously.








The perfect position

The perfect symbiosis of stylish appearance, the latest technology and compact size. The high-grade aluminium housing is not only appealing, but also offers comfortable accessibility to the most important expansion ports and, thanks to its shape, at the same time can serve as a riser for the notebook.







Support

In our support area you can find our download center, where we provide you with up to date firmware updates, drivers and software for many RaidSonic products. We answer your most frequently asked questions and if the need arises, you could contact our support team directly.

up-downDownload Center

Data sheets, manuals, firmware updates, drivers and other software.

Datasheet

IB-DK2102-C

Data sheet download
User Guide

IB-DK2102-C

Manual download
up-downFrequently Asked Questions

Here you can find answers to the most frequently asked questions regarding our products.

This DockingStation needs USB Type-C™ alternate mode (Alt Mode)!

 


 What is USB Type-C™?

For USB Type-C™ you have to differentiate between the USB version (USB 2.0, 3.0, 3.1). Since the introduction of the USB Type-C™ connector and the USB 3.1 interface (Gen 2) there has been a lot of confusion regarding the connection. Since USB Type-C™ is not automatically USB 3.1 (Gen 2), much less Thunderbolt™ 3. Many products are equipped with the new form factor Type-C™, but do not come with USB 3.1 (Gen 2) protocol. So it is possible that notebooks and tablets still only support USB 3.0 or even USB 2.0 despite the modern USB Type-C™ interface. Pay special attention to the manufacturer's specifications! USB 3.1 (Gen 2) offers with the Type-C™ port not only a data transfer rate of up to 10 Gbit/s, but can also transfer audio and video signals in different Alternate Modes (Alt Mode).


What is Power Delivery?

USB can be used to power simple devices such as a mouse and a keyboard. Depending on the USB standard, the power ranges from 2.5 (USB 2.0), 4.5 (USB 3.0) to 7.5 (passive) watts or 15 watts (active) with USB Type-C™ connectors. However, this is usually not enough to supply large USB devices with sufficient power. In order to solve the problems that occur while charging, USB Power Delivery 2.0 / 3.0 (USB PD) has published a specification for power supply over USB. Devices can be supplied with up to 100 watts of power via the USB Type-C™ interface. For example, to charge your notebook.


 What is Alternate Mode?

A part of USB Type-C™ is Alternate Mode (Alt Mode). It ensures that several functions can be covered via a USB Type-C™ interface, and thus via a single cable. E.g. DisplayPort™ and HDMI®. For example, a DockingStation can be supplied with signals for audio, video as well as data at the same time. It is very important that both devices (the DockingStation and the notebook or PC) support Alternate Mode (Alt Mode)!


 

What I have to know before buying?

- Compatibility with host computers?

-Your notebook or PC must support Alternate Mode (Alt Mode)! Otherwise a Thunderbolt™3 Type-C™ port must be available. Please refer to the notebook manual for information on the USB Type-C™ port. This USB Type-C™ function is described as Alternate Mode, Alt Mode, DP Support, DisplayPort Support or Display Support.

- Can my notebook be charged at the DockingStation?

-Yes, if the notebook supports Power Delivery 2.0. The DockingStation can be used without power delivery. Check the manual regarding information on USB Type-C™ or USB-PD.

- How many monitors can I connect to the DockingStation?

-With Windows® a max. amount of two monitors can be connected. With MacOS® two screens can be connected but one must be mirrored.


 

Setting up the DockingStation

- How can I continue working with my closed notebook?

-Windows® provides special settings that control how the notebook behaves when the lid closes.

• You can make these settings in the power options.

• Select Settings – System - Power & sleep.

• Select "Additional power settings".

• Go to “Choose what closing the lid does".

• Select "Do nothing”.

-To keep the Mac® from shutting down when it's closed, the following actions are necessary:

• The MacBook® must be connected to the power supply.

• A mouse and keyboard must be connected.

• A monitor must be connected.

In this case, the MacBook® can also be used when closed.

- Can I set the DockingStation's frame rate?

-Yes, this is possible, the DockingStation supports a maximum of 30 Hz or 60 Hz.

- The included USB cable is too short, can I use a third-party cable?

-Yes, this is basically possible. However, it is not recommended! If you decide to use a third-party cable, make sure the cable meets the required specifications. the cable must support power delivery and alternate mode. Be sure to use active cables if you want to use cable lengths of more than 1 meter. 

- No network connection via the DockingStation, but via the host computer. What is the problem?

-It is possible that the LAN/WLAN is only released for a known MAC address. In this case, the MAC address of the DockingStation and notebooks must be equated, or the passthrough of the MAC address of the notebook must be enabled. You can usually make this setting in the BIOS of your notebook.

- Can another adapter with alternate mode support be connected to the docking station?

-No, a daisy chain connection of USB Type-C™ Alternate Mode supported products is not possible.

- Does the DockingStation prevent the use of video connections on the notebook directly?

-No, using the DockingStation does not limit the functionality of your video ports on the notebook itself.


 

Troubleshooting

- Everything is connected, but it still does not function?

• Install all current USB drivers on your system.

• Install the current drivers for the graphics card in your system. (We recommend that you always obtain the drivers directly from the manufacturer.)

• After installing the latest drivers, restart your system.

-Check the connected components individually in a different environment, to confirm functionality . Check the following components thoroughly: The cables used, the monitor(s), your notebook and the USB Type-C™ port used as well as the DockingStation itself.

- The displayed image from the DockingStation is jittering and/or flickering.

• This may occur if the framerate is set incorrectly. Check your system’s settings. For example, if 59 Hz is set, change it to 60 Hz. The same applies to 29 Hz, to be set here to 30 Hz.

• If the problem persists, try using a high-quality cable.

- My Android Tablet does not play any sound when connected to the DockingStation. How can I output audio via the Android Tablet?

-Android automatically outputs the sound via a USB Type-C™ connected device. This setting can be deactivated manually, but the Android developer options must be activated first. You can change the "Disable USB AudioRouting" setting in the "Developer Options" menu. The DockingStation must be reconnected for the setting to take effect.

ATTENTION! By enabling the developer options, your Android device can be set up with deep system settings. We do not recommend activating the developer option!

- If I disconnect the power supply from the DockingStation, the connection to the monitor is disconnected and immediately reactivated.

-This behavior complies with the USB Power Delivery specification and is absolutely standard. If the power supply is disconnected from the DockingStation, the direction in which the current flows must be changed. The DockingStation must then be powered from the notebook and not from the power supply. Immediately after changing the current flow direction, all connected monitors are reconnected. This can be up to 5 seconds.

- Why does my wireless mouse or keyboard look sluggish or not work properly when used with the DockingStation?

-Most USB wireless mouse and keyboard receivers work in the 2.4GHz band. Connecting the receiver to any USB 3.0 port can cause interference that can affect the performance of the device. The most effective method is to add a short USB 2.0 extension cable between the DockingStation and receiver to mitigate the effect, and many wireless keyboards and mice are therefore supplied with such a cable.


IB-DK2102-C

 

- Is a power supply included?

-No, a power supply is not included.

- In which combinations can the DockingStation be connected to two monitors?

-Simultaneous display of mini DP™ + HDMI® or mini DP™ + VGA

- Does it use the DisplayLink technology?

-No, the DockingStation uses the DisplayPort™ Alt Mode for transmission of video signals

- Is it possible to use the DockingStation even with no USB Type-C™ port available on the notebook?

-No, the DockingStation requires to be connected to a USB Type-C™ port.

- Are there any other requirements besides a USB Type-C™ interface?

-Yes, the USB Type-C™ interface needs support for DisplayPort™ Alt Mode for transmission of video signals and Power Delivery. Please see your laptop manufacturer's manual for more information regarding your laptop's USB Type-C™ port.

- Does is work with Dell XPS 13?

-Yes, Dell XPS 13 is supported

- Can the laptop be turned on via the docking station?

- No, the laptop has to be turned on using the laptop's power switch.

- Is it possible to use 3 monitors at the same time?

-No, it is only possible to connect up to two monitors (Windows 10) or one monitor (macOS) in expansion mode.

- Are 144 Hz resolutions supported?

-No, only resolutions up to 60 Hz are supported.

- Is an additional GPU (e.g. GTX 1060) used by the DockingStation, or is the integrated Intel GPU used?

-DockingStations with USB Type-C™ and Thunderbolt™ 3 always use the Intel processor graphics and not the GPU like an NVIDIA GTX 1060. You can use the DockingStation without any problems, if your notebook has an additional GPU, since the Intel processor graphics are always available.

- Does the DockingStation support Power Delivery and direct charging of the connected notebook?

-Yes, power output up to 60 watts is supported. You need an additional USB Type-C™ power supply, i.e. the one included with your notebook.

 


up-downContact the support Team

Our friendly support team is glad to help you further and support you with solutions to any issue.

RaidSonic Support and Service


When you have purchased a product from us our relationship doesn’t end, rather a new kind of relationship will start. It doesn’t matter if you have questions or you want to update an older product or you have a problem (with the product) that we shall solve, you are welcome. By the way, RMA means returnmerchandise authorization.

Support Hotline +49 (0) 4102 468 950

Support Contact

Hotline hours of our RaidSonic service and support team:
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Specifications

Below you can find general information regarding the product.



Model:

IB-DK2102-C

Article No.:

60389

EAN Code:

4250078167129

Brand:

ICY BOX

Material:

Aluminium + plastic

Colour:

Anthracite / black

USB 3.0 Speed:

3x USB 3.0 Type-A, up to 5 Gbit/s

Charger Port:

1x Type-C™ charging port for Power Delivery 3.0, up to 100 W (20 V@5 A)

Power Supply:

Bus powered - supports up to 100 W from original power supply of the computer

HDMI®:

High Speed HDMI® up to 1x 3840x2160@30 Hz, Mini DP™ up to 3840x2160@30 Hz, VGA up to 1920x1200@60 Hz

DVI:

Operating system:

Windows® 10, macOS®


Box content:

IB-DK2102-C, 2x rubber pads, manual





Packing unit:

20 pcs./carton

Total weight:

8.50 kg/carton

Gross weight (incl. packing):

0.37 kg

Net weight:

0.25 kg

Dimension/carton:

420x280x300 mm

Dimension of packing box:

25x130x340 mm

Dimension of article:

80x280x18 mm

Country of origin:

China