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ICY BOX

IB-DK4037a-2C
Dual USB Type-C™ notebook DockingStation


Features

• Designed for extra connectivity demands of a New MacBook Pro®
• USB Dual Type-C™ notebook DockingStation with seven additional interfaces
• Including one Thunderbolt™ 3 technology supported Type-C™ interface
• Supports up to 40 Gbit/s data transfer, UHD video output and Power Delivery 2.0
• Mirroring and extending of the notebook display via HDMI® (up to 3840x2160@30 Hz)
• SD and microSD dual card reader (UHS-I) up to 100 MB/s
• Multi-LUN – simultaneous use of both cards is supported
• Supports HC-I and XC-I standards up to 2 TB


KEY FEATURES


TECHNICAL DATA


DOWNLOAD / FAQ / SUPPORT














Features
IB-DK4037a-2C

Dual USB Type-C™ notebook DockingStation

Dual Thunderbolt™ 3 Type-C™ DockingStation for the New MacBook Pro®

1x Thunderbolt™ 3, 1x Type-C™ USB 3.0, 2x Type-A USB 3.0 ports

SD and microSD dual card reader

High Speed HDMI® up to 3840x2160@30 Hz

Can charges Your Macbook® with the Thunderbolt™ 3 port












A bit of everything

If you want to use your existing USB devices and memory cards on the latest MacBook with dual USB Type-C™ ports, this compact docking solution is a quick helper. It uses a both USB Type-C™ ports and creates a variety of additional ports. Problem solved!








High speed

Thunderbolt™ 3 offers high speed connections and versatility. It has twice the bandwidth of Thunderbolt™ 2 and combines data transmission, video output and power in a single, compact port. With the integration of USB Type-C™, the fast Thunderbolt™ 3 port has become even more practical with a physical feature that features a twist-proof USB Type-C™ port, making it truly universal.








Perfect addition

The DockingStation uses two Type-C™ ports on your MacBook Pro® to connect additional external devices. The slim, minimalist design with aluminum finish complements the new MacBook Pro® perfectly. And once you’re done, you can slip the DockingStation into the included leatherette pouch to store it or take it with you.







Support

In our support area you can find our download center, where we provide you with up to date firmware updates, drivers and software for many RaidSonic products. We answer your most frequently asked questions and if the need arises, you could contact our support team directly.

up-downDownload Center

Data sheets, manuals, firmware updates, drivers and other software.

Datasheet

IB-DK4037a-2C

Data sheet download
User Guide

IB-DK4037a-2C

Manual download
up-downFrequently Asked Questions

Here you can find answers to the most frequently asked questions regarding our products.

ICY BOX MacBook® DockingStation with 2x Type-C™

 

The DockingStation is designed exclusively for MacBook Pro® 4th generation models (2016 and later) and MacBook Air® (2018 and later) with two or four Thunderbolt™ 3 Type-C™ ports. Usage on other notebooks with two Thunderbolt™ 3 Type-C™ ports, such as the Dell XPS, is not supported!

 

Is my notebook compatible?

- If you have a MacBook Pro®, 4th generation models (2016 and later), or MacBook Air® (2018 or later) with two or four Thunderbolt™ 3 Type-C™ ports, the DockingStation is fully functional.

Can my MacBook® be charged from the DockingStation?

-Yes, charging your MacBook® is possible with the DockingStation.

Why isn't my MacBook® charging when the DockingStation is connected?

• -Plug the power supply into the Type-C™ port marked with the flash.

• -Please use the original power supply from your MacBook®.

Can the MacBook® be charged via a USB 3.0 port?

-No, it's not technologically possible.

The displayed image from the DockingStation is jittering/flickering.

• -This may occur if the framerate is set incorrectly. Check you system’s settings. For example, if 59 Hz is set, change it to 60 Hz. The same applies to 29 Hz, to be set here to 30 Hz.

• -If the problem persists, try using a high quality cable.

Can another monitor be connected via the Type-C™ port?

- Yes, this is possible if a DP™ Alternate Mode or Thunderbolt™ 3 monitor with Type-C™ or a corresponding adapter is used. Note that this is only possible on the port marked with the flash. The connection of a power supply is not longer possible!

If the power supply is disconnected from the DockingStation, the connection to the monitor is disconnected and immediately reconnected.

-This behavior complies with the USB Power Delivery specification and is absolutely standard. If the power supply is disconnected from the docking station, the direction in which the current flows must be changed. The DockingStation must then be powered from the notebook and not from the power supply. Immediately after changing the current flow direction, all connected monitors are reconnected. This may take up to 5 seconds.

At the second type-C™ port no image on Screen

-A monitor can only be connected to the Type-C™ port with flash.

Does the HDMI connector support 4K 60 Hz or higher?

-No, the video output via the HDMI connector with a 4K resolution is only possible with 30 Hz.

Can I charge the MacBook® via the DockingStation and connect another monitor via Type-C™?

-No, this is not possible at the same time. Only one function is supported at a time. Make sure that you use the Type-C™ port, which is marked with the flash. The second Type-C™ port (IB-DK4036-2C and IB-DK4037-2C) on the DockingStation is only a data connection with USB 3.0 support.

Can the DockingStation be used on both sides of MacBook Pro®?

-Yes, the DockingStation can be used on both sides.

Everything is connected but no function

-After a software update, MacBook may have one or both of the Type-C™ ports without function. As a result, devices connected to the DockingStation will no longer be recognized.

To resolve this problem, simply plug the power supply into the failed Type-C™ port. Alternatively, you can try to turn the DockingStation once and then plug it back in the right way. This will reactivate the connector and it will work properly again.

If these steps are unsuccessful, you can reset the SMC (System Management Controller) of your Mac. Follow the instructions in the following link:

https://support.apple.com/en-us/HT201295


up-downContact the support Team

Our friendly support team is glad to help you further and support you with solutions to any issue.

RaidSonic Support and Service


When you have purchased a product from us our relationship doesn’t end, rather a new kind of relationship will start. It doesn’t matter if you have questions or you want to update an older product or you have a problem (with the product) that we shall solve, you are welcome. By the way, RMA means returnmerchandise authorization.

Support Hotline +49 (0) 4102 468 950

Support Contact

Hotline hours of our RaidSonic service and support team:
Mon, Thu 8:30 - 17:30 | Fri 8:30 - 15:30



Specifications

Below you can find general information regarding the product.



Model:

IB-DK4037a-2C

Article No.:

60484

EAN Code:

4250078168652

Brand:

ICY BOX

Material:

Aluminium

Colour:

Anthracite

USB 3.0 Speed:

Charger Port:

Thunderbolt™ 3 up to 40 Gbit/s, Type-C™ USB 3.0 up to 5 Gbit/s, Type-A USB 3.0 up to 5 Gbit/s

Power Supply:

Bus powered via USB Type-C™ port

HDMI®:

1x High Speed HDMI® up to 3840x2160@30 Hz

DVI:

Operating system:

macOS® Sierra or higher


Box content:

1x IB-DK4037a-2C, 1x synthetic leather pouch, 1x quick installation guide





Packing unit:

60 pcs./carton

Total weight:

7.7 kg/carton

Gross weight (incl. packing):

0.129 kg

Net weight:

0.041 kg

Dimension/carton:

455x325x225 mm

Dimension of packing box:

100x20x200 mm

Dimension of article:

116x29x9 mm

Country of origin:

China