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ICY BOX

IB-DK2405-C
Type-C® Notebook DockingStation with triple video output


Features

• Data transfer, video, audio and Power Delivery via one USB Type-C® cable
• Maximum resolutions via DisplayPort™ and HDMI® with up to dual 4K@60 Hz via DP 1.4 HBR3 support
• 85 W Power Delivery to charge a Thunderbolt™ 3 or USB Type-C® notebook
• One USB Type-C® and three USB Type-A ports provide USB 3.1 (Gen 2) data transfer rates with up to 10 Gbit/s
• Gigabit Ethernet port provides secure, reliable high-speed wired networks
• Combo audio 4-pole jack provides audio headset and microphone
• Provides an ON/OFF button to save energy and save resources
• Supports security locks to protect the DockingStation
• Including an external 135 W power supply (20 V / 6.75 A)


KEY FEATURES


TECHNICAL DATA


DOWNLOAD / FAQ / SUPPORT














Features
IB-DK2405-C

Type-C® Notebook DockingStation with triple video output

1x USB 3.1 (Gen 2) Type-C® interface - connect to the newest mobile devices

1x USB 3.0 Type-A and 3x USB 3.1 Type-A interfaces for most common devices

Triple video output with 2x DisplayPort™ and 1x High Speed HDMI®

Gigabit Ethernet port provides reliable high-speed wired networks

1x Combined 3.5 mm jack interface for headsets

Mountable on a VESA mount with IB-MSA105-DK












Always efficient - even when standing!

The DockingStation has the usual high-quality workmanship and can be used both with current Windows® and macOS® operating systems. This makes the IB-DK2405-C the perfect companion for eager business people and multimedia enthusiasts who want to be prepared for a wide range of working environments.








Extending and sharing!

The IB-DK2405-C provides UHD dual 4K display. Thus, you can connect up to two 4K monitors or one 5K high-definition monitor. You can stream videos, play games, multitask and hold conferences with ease. Under DP 1.4 HBR3-DSC1.2 the DockingStation supports up to 5K (5120x2880@60 Hz) output resolution as far as the host system supports this function. Additionally it mirrors your primary screen or extends the computer desktop allowing visibility of different applications at the same time.








Optionally: double hold

If you are using a monitor arm, the VESA mount on the monitor is generally no longer available for other purposes. With the additional product IB-MSA105-DK it is now possible to install the IB-DK2405-C and a monitor arm behind a monitor.







Support

In our support area you can find our download center, where we provide you with up to date firmware updates, drivers and software for many RaidSonic products. We answer your most frequently asked questions and if the need arises, you could contact our support team directly.

up-downDownload Center

Data sheets, manuals, firmware updates, drivers and other software.

Datasheet

IB-DK2405-C

Data sheet download
User Guide

IB-DK2405-C

Manual download
up-downFrequently Asked Questions

Here you can find answers to the most frequently asked questions regarding our products.

This DockingStation needs USB Type-C® alternate mode (Alt Mode)!

 


What is USB Type-C®?

For USB Type-C® you have to differentiate between the USB version (USB 2.0, 3.0, 3.1). Since the introduction of the USB Type-C® connector and the USB 3.1 interface (Gen 2) there has been a lot of confusion regarding the connection. Since USB Type-C® is not automatically USB 3.1 (Gen 2), much less Thunderbolt™ 3. Many products are equipped with the new form factor Type-C®, but do not come with USB 3.1 (Gen 2) protocol. So it is possible that notebooks and tablets still only support USB 3.0 or even USB 2.0 despite the modern USB Type-C® interface. Pay special attention to the manufacturer's specifications! USB 3.1 (Gen 2) offers with the Type-C® port not only a data transfer rate of up to 10 Gbit/s, but can also transfer audio and video signals in different Alternate Modes (Alt Mode).


What is Power Delivery?

USB can be used to power simple devices such as a mouse and a keyboard. Depending on the USB standard, the power ranges from 2.5 (USB 2.0), 4.5 (USB 3.0) to 7.5 (passive) watts or 15 watts (active) with USB Type-C® connectors. However, this is usually not enough to supply large USB devices with sufficient power. In order to solve the problems that occur while charging, USB Power Delivery 2.0 / 3.0 (USB PD) has published a specification for power supply over USB. Devices can be supplied with up to 100 watts of power via the USB Type-C® interface. For example, to charge your notebook.


What is Alternate Mode?

A part of USB Type-C® is Alternate Mode (Alt Mode). It ensures that several functions can be covered via a USB Type-C® interface, and thus via a single cable. E.g. DisplayPort™ and HDMI®. For example, a DockingStation can be supplied with signals for audio, video as well as data at the same time. It is very important that both devices (the DockingStation and the notebook or PC) support Alternate Mode (Alt Mode)!


 

What I have to know before buying?

Compatibility with host computers?

-Your notebook or PC must support Alternate Mode (Alt Mode)! Otherwise a Thunderbolt™3 Type-C® port must be available. Please refer to the notebook manual for information on the USB Type-C® port. This USB Type-C® function is described as Alternate Mode, Alt Mode, DP Support, DisplayPort Support or Display Support.

Can my notebook be charged at the DockingStation?

-Yes, if the notebook supports Power Delivery 2.0. The DockingStation can be used without power delivery. Check the manual regarding information on USB Type-C® or USB-PD.

How many monitors can I connect to the DockingStation?

-With Windows® a max. amount of two monitors can be connected. With MacOS® two screens can be connected but one must be mirrored.


 

Setting up the DockingStation

How can I continue working with my closed notebook?

-Windows® provides special settings that control how the notebook behaves when the lid closes.

• You can make these settings in the power options.

• Select Settings – System - Power & sleep.

• Select "Additional power settings".

• Go to “Choose what closing the lid does".

• Select "Do nothing”.

-To keep the Mac® from shutting down when it's closed, the following actions are necessary:

• The MacBook® must be connected to the power supply.

• A mouse and keyboard must be connected.

• A monitor must be connected.

In this case, the MacBook® can also be used when closed.

Can I set the DockingStation's frame rate?

-Yes, this is possible, the DockingStation supports a maximum of 30 Hz or 60 Hz.

The included USB cable is too short, can I use a third-party cable?

-Yes, this is basically possible. However, it is not recommended! If you decide to use a third-party cable, make sure the cable meets the required specifications. the cable must support power delivery and alternate mode. Be sure to use active cables if you want to use cable lengths of more than 1 meter. 

No network connection via the DockingStation, but via the host computer. What is the problem?

-It is possible that the LAN/WLAN is only released for a known MAC address. In this case, the MAC address of the DockingStation and notebooks must be equated, or the passthrough of the MAC address of the notebook must be enabled. You can usually make this setting in the BIOS of your notebook.

Can another adapter with alternate mode support be connected to the docking station?

-No, a daisy chain connection of USB Type-C® Alternate Mode supported products is not possible.

Does the DockingStation prevent the use of video connections on the notebook directly?

-No, using the DockingStation does not limit the functionality of your video ports on the notebook itself.


 

Troubleshooting

Everything is connected, but it still does not function?

• Install all current USB drivers on your system.

• Install the current drivers for the graphics card in your system. (We recommend that you always obtain the drivers directly from the manufacturer.)

• After installing the latest drivers, restart your system.

-Check the connected components individually in a different environment, to confirm functionality . Check the following components thoroughly: The cables used, the monitor(s), your notebook and the USB Type-C® port used as well as the DockingStation itself.

The displayed image from the DockingStation is jittering and/or flickering.

• This may occur if the framerate is set incorrectly. Check your system’s settings. For example, if 59 Hz is set, change it to 60 Hz. The same applies to 29 Hz, to be set here to 30 Hz.

• If the problem persists, try using a high-quality cable.

My Android Tablet does not play any sound when connected to the DockingStation. How can I output audio via the Android Tablet?

-Android automatically outputs the sound via a USB Type-C® connected device. This setting can be deactivated manually, but the Android developer options must be activated first. You can change the "Disable USB AudioRouting" setting in the "Developer Options" menu. The DockingStation must be reconnected for the setting to take effect.

ATTENTION! By enabling the developer options, your Android device can be set up with deep system settings. We do not recommend activating the developer option!

If I disconnect the power supply from the DockingStation, the connection to the monitor is disconnected and immediately reactivated.

-This behavior complies with the USB Power Delivery specification and is absolutely standard. If the power supply is disconnected from the DockingStation, the direction in which the current flows must be changed. The DockingStation must then be powered from the notebook and not from the power supply. Immediately after changing the current flow direction, all connected monitors are reconnected. This can be up to 5 seconds.

Why does my wireless mouse or keyboard look sluggish or not work properly when used with the DockingStation?

-Most USB wireless mouse and keyboard receivers work in the 2.4GHz band. Connecting the receiver to any USB 3.0 port can cause interference that can affect the performance of the device. The most effective method is to add a short USB 2.0 extension cable between the DockingStation and receiver to mitigate the effect, and many wireless keyboards and mice are therefore supplied with such a cable.


Why can I not get a network connection on my Mac?

-Disconnect the LAN cable from the docking station and Mac

-Delete the network list

-Connect the LAN cable again

-Create a new connection

How do I know the MAC address of the DockingStation?

Windows®:
- Connect the DockingStation to the running Windows® computer and connect the LAN cable, switch the DockingStation on if necessary.
- Right click on the Windows® icon in the lower left corner.
- Select the "Run" field.
- Enter cmd and confirm by pressing OK/ENTER.
- Write ipconfig/all and confirm by pressing the ENTER key.
- The connected network devices with MAC address are now displayed.

MacOS®:
- Connect the DockingStation to the running MacOS® computer and connect the LAN cable, switch on the DockingStation if necessary.
- Click on System Report.
- Click on Network.
- Select the appropriate device. The MAC address is displayed below.


up-downContact the support Team

Our friendly support team is glad to help you further and support you with solutions to any issue.

RaidSonic Support and Service


When you have purchased a product from us our relationship doesn’t end, rather a new kind of relationship will start. It doesn’t matter if you have questions or you want to update an older product or you have a problem (with the product) that we shall solve, you are welcome. By the way, RMA means returnmerchandise authorization.

Support Hotline +49 (0) 4102 468 950

Support Contact

Hotline hours of our RaidSonic service and support team:
Mon, Thu 8:30 - 17:30 | Fri 8:30 - 15:30



Specifications

Below you can find general information regarding the product.



Model:

IB-DK2405-C

Article No.:

60720

EAN Code:

4250078170549

Brand:

ICY BOX

Material:

ABS plastic

Colour:

Black

USB 3.0 Speed:

Up to 10 Gbit/s

Charger Port:

Power Supply:

External, AC 100-240 V / 1.8 A, 50/60 Hz, DC 20 V / 6.75 A, 135 W total output

HDMI®:

1x High Speed HDMI® with up to 3840x2160@60 Hz, 2x DisplayPort™ 1.4 with up to 3840x2160@60 Hz

DVI:

Operating system:

Windows®, macOS®


Box content:

1x IB-DK2405-C, 1x USB Type-C® cable, 1x external power supply, 1x power cord, 1x manual





Packing unit:

9 pcs./carton

Total weight:

13.95 kg

Gross weight (incl. packing):

1.430 kg

Net weight:

0.402 kg

Dimension/carton:

310x500x320 mm

Dimension of packing box:

95x290x158 mm

Dimension of article:

86x30x200 mm

Country of origin:

China